Trust & Compliance

At Business Infinity, safeguarding your data is at the heart of our design. We build on the secure foundation of Microsoft Azure, which is independently certified against a broad set of international and industry‑specific standards.

Global standards

ISO/IEC 27001, 27017, 27018 (information security, cloud security, and data privacy)
SOC 1, SOC 2, SOC 3 (independent audits for security, availability, confidentiality)
CSA STAR (Cloud Security Alliance certification)

Industry & regional compliance

PCI DSS (payment card data security)
GDPR (European data protection)
HIPAA/HITRUST (healthcare data protection)
MeitY empanelment (Government of India cloud compliance)

What this means for you

Infrastructure‑level compliance: Your data is stored on Azure services that already meet these global standards.
Application‑level responsibility: Business Infinity ensures that each customer’s data is private, segregated, and accessible only to them through Azure Active Directory (Entra ID).
End‑to‑end trust: From onboarding to daily operations, every interaction is secured by enterprise‑grade identity and access management.

Incident Response & Security Contact

🚨 Security Incident Reporting

Email: security@businessinfinity.asisaga.com

Response Time: Within 4 hours for security incidents

Escalation Path: Incidents are escalated to our Chief Security Officer and Azure security team

24/7 Monitoring: Our systems are continuously monitored by Azure Security Center

Data Retention & Deletion Policy

📋 Data Retention Guidelines

Onboarding Data: Retained for 90 days after account creation
Business Analytics: Retained for the duration of your subscription + 30 days
Personal Documents: Retained for 30 days by default, with user-controlled deletion
System Logs: Security and audit logs retained for 1 year
Backup Data: Encrypted backups retained for 90 days

🗑️ Data Deletion Process

User-Initiated: You can request data deletion at any time through your account settings or by contacting us.

Processing Time: Data deletion requests are processed within 48 hours

Verification: We provide confirmation once data has been permanently deleted

Legal Retention: Some data may be retained longer if required by law or legitimate business interests

Privacy Rights & Data Portability

🔒 Your Privacy Rights

Right to Access: Request a copy of all personal data we hold about you
Right to Rectification: Correct inaccurate or incomplete personal data
Right to Erasure: Request deletion of your personal data
Right to Portability: Export your data in a machine-readable format
Right to Restrict Processing: Limit how we process your personal data
Right to Object: Object to certain types of data processing

Contact for Privacy Requests: privacy@businessinfinity.asisaga.com

Audit Trail & Transparency

📊 Complete Audit Trail

Every interaction with your data is logged and auditable:

Data access events with timestamps and user identification
System integrations and API calls
Permission changes and role assignments
Data export and deletion requests

Audit Log Access: Available through your dashboard or upon request

Third-party Audits: Our compliance is verified by independent auditors annually